Shipping & Returns
104 Redworth Road
Shildon, County Durham
DL4 2JS U.K
Your order will be shipped within 1-2 business days once we receive your payment. If you pay by e-check, we will ship your order once your payment is cleared.
A shipping notification will be emailed to you once your order has been shipped. Please note there is no tracking number for international orders
We are not responsible for any customs duty incurred at foreign customs.
We do not ship on weekend or public holidays We do not offer combined shipping discount unless otherwise specified in the order.
We always check our items before dispatching. In the unlikely event a return is request:
Items must be returned in their original conditions, undamaged and re-sealable, within 7 days from the date of receipt.
All returns must enclose Paypal ID, item number and postal address.
Return are subject to a non-refundable £2 shipping and handling fees.
Again,we stand behind our products. Items can be returned for exchange or full refund within 7 days from the date you receive your merchandise. We are not responsible for any purchase after this 7-day period.
Return shipping is the responsibility of buyer unless the return is a result of our mistake (i.e., your receive the wrong item). We will pay for shipping replacement back to you if an exchange is requested.
We guarantee 100% customer satisfaction. If your tie is not as described or faulty when you received it, we will replace it for you with no additional charges.
And if our Customer Service Team can not solve your problem, please contact firstname.lastname@example.org directly for help, we guarantee that a satisfy solution will be provide to you.
Choosing a Shipping Method
You can choose your preferred shipping method on the Order Information page during the checkout process. For most products, Ties N Such will offer you a choice of 5 shipping methods on the Order Information page at checkout.
Royal Mail 1st Class Free Shipping (within UK)
Our fastest option ships to all major destinations in 2 - 3 business days.
Furthermore, Special Delivery Next Day is also available (orders before 13:00 BST are dispatched the same day).
For Global Buyer
We strongly suggest to use Royal Mail International Air Sure. Or DHL/UPS/TNT.
Before we can ship your order, Ties N Such has to prepare your products, do strict quality-control tests and carefully package items. The duration of preparing your items for shipping and the delivery time is the total time to receive your order.
To estimate how long it will take for your order to arrive click here to see processing and shipping times for all product categories.
Look out for these promotional period on our products to enjoy even greater savings:
Order Must reaches $300 or more.
Order Weight Must less than 3kg.